Frequently Asked Questions

How Can I track my order?

When your order has been shipped from our warehouse you will receive an email notifying you that your order has been dispatched. This email will contain your tracking number which you can use to get live updates right up until the delivery date.
I have received my order and it has been damaged, what should I do?

We're really sorry to hear this - our team take the most care when picking and packing orders but sometimes products can get damaged during transit. Please email our customer services team at customerservice@yumyumyouth.com with details of the damage alongside photographs of the damaged products.
Can I return my order?

Unfortunately, we do not accept returns on orders due to the nature of the products that we sell. If you have an issue with your order, please contact our customer services team by emailing customerservice@yumyumyouth.com and include details of how we can help you.
Where can I find out a product's ingredients?

We list a products ingredients where we can on the product page. If you can't find a product's ingredients or want some more information, please just email us at customerservice@yumyumyouth.com and our team will be more than happy to help! *Please note that we accept no liability if ingredients information is wrong. ALWAYS read the products description before consuming.*
What should I do if I have an allergy?

If you have an allergy and need some more information about a product then please contact our team at customerservice@yumyumyouth.com and we'd be more than happy to help you. We list a products ingredients where we can on the product page. *Please note that we accept no liability if ingredients information is wrong. ALWAYS read the wrapper before consuming.*
Something else to ask?

If there's still something that you want to know then please simply email us to customerservice@yumyumyouth.com